Common questions about computer exams
FAQs - Computer Examinations
Once you register for the exam and receive your exam admission authorization letter from the ABS, you must contact Pearson VUE directly, either through their website (www.pearsonvue.com/abs) or by calling them at 1-800-507-7744 Monday through Friday, 7 a.m. to 7 p.m. Central Time, to schedule your exam at one of their 250 testing centers across the U.S. Note: The ABS does not receive your scheduling information; any questions or changes regarding the exam time or location must be addressed to Pearson VUE.
To cancel your scheduled exam, you must notify the ABS in writing and receive confirmation from the ABS of your cancellation. You must also contact Pearson VUE and cancel your exam with them. Exam fees for computer exams will be refunded minus a $300 processing fee if you withdraw from the exam more than 15 business days before the first day of the exam window. If you withdraw in fewer than 15 business days or fail to appear for the exam, the entire exam fee is forfeited.
Please arrive at the testing center at least 30 minutes prior to your exam to allow time for registration. Bring with you 2 forms of identification: One must have your name, photo and signature; the second ID must have at least a name and signature, or a name and photo. The name on the IDs must match the one on record with the ABS. You will be photographed and hand-scanned for identification purposes during registration and upon re-entry to the examination room.
Do not bring any reference materials, notes, etc., as you will not be permitted to use them during the examination. A calculator and a whiteboard for taking notes will be available for use during the exam. You will be given a private locker in which to store your personal belongings, including your coat, wallet, watch, pager and keys, as you cannot bring these items into the exam room. The exams are given in 90-minute sessions, with scheduled breaks in between. You will be able to practice at your computer before the exam begins.
Yes. ABS computer exams are administered in 90-minute increments or "sessions." There are scheduled breaks between the sessions to allow examinees to use the restroom, etc. However these are not mandatory you may proceed directly to the next session if you wish. Note that once a session has concluded, you may not revisit those questions.
Pearson VUE employs the same security measures at all of its testing centers to ensure the integrity of the examination process and meet the needs of its various clients. Pearson VUE does not release any information about examinees to third parties.
Instantaneous results are not possible as the ABS conducts extensive statistical analyses to validate all exam questions and determine appropriate scoring standards. Results are posted on the ABS website approximately four to eight weeks after the exam.
Pearson VUE operates more than 250 professional testing centers across the United States and Canada, with one likely within 50 miles of your home. You can locate the testing centers nearest you by going to www.pearsonvue.com/abs and selecting "Locate a Test Center." Applicants are encouraged to begin the application process as early as possible so they are able to schedule their exam at the testing center most convenient to them.
Yes. Pearson VUE operates a small number of testing centers in international locations; see www.pearsonvue.com/abs for a testing center directory. For active duty military personnel stationed overseas, the ABS will make specific arrangements when possible on a case-by-case basis. Please call the ABS office at 215-568-4000 or send an email to the appropriate exam coordinator.