Common questions about computer exams

FAQs - Computer Examinations

Once your exam application has been approved, you will be sent instructions on how to register for the next exam. To register, you will go to "Exam Records and Results" under My Records. The name of your exam will show as a link (allow 2-10 business days after application approval for link to appear); click on this link to go to your exam's registration page. This is where you will complete the online registration form and submit payment of the exam fee. You will then be mailed an exam admission authorization letter with final instructions on reserving a spot at a computer testing center.

If you are retaking the exam or postponed in the past, you will be sent instructions on how to register several months before the next exam. You do not need to complete a new application until your exam admissibility period is exhausted.
The examination fee is separate from the application fee that you paid when you submitted your application.
We will accommodate late registrations for computer examinations when possible.
If you decide to not to take an exam in a given year, you will need to indicate this on the online exam registration form (see question #1). The postponement will count as a lost examination opportunity.
Once you receive your exam admission authorization letter from the ABS, you must contact Pearson VUE directly, either through their website ( or by calling them at 1-800-507-7744 Monday through Friday, 7 a.m. to 7 p.m. Central Time, to schedule your exam at one of their 250 testing centers across the U.S. Note: The ABS does not receive your scheduling information; any questions or changes regarding the exam time or location must be addressed to Pearson VUE.
To cancel your scheduled exam, you must notify the ABS in writing and receive confirmation from the ABS of your cancellation. You must also contact Pearson VUE and cancel your exam with them. Exam fees for computer exams will be refunded minus a $300 processing fee if you withdraw from the exam more than 15 business days before the first day of the exam window. If you withdraw in fewer than 15 business days or fail to appear for the exam, the entire exam fee is forfeited.
Please arrive at the testing center at least 30 minutes prior to your exam to allow time for registration. Bring with you your exam admission authorization letter and 2 forms of identification—both forms of ID must have your name and signature, and one must have your photo. The name on the IDs must match the one on record with the ABS. You will be photographed and hand-scanned for identification purposes during registration and upon re-entry to the examination room.

Do not bring any reference materials, notes, etc., as you will not be permitted to use them during the examination. You will be given a private locker in which to store your personal belongings, including your coat, wallet, watch, pager and keys, as you cannot bring these items into the exam room. You will be able to practice at your computer before the examination begins.
Pearson VUE employs the same security measures at all of its testing centers to ensure the integrity of the examination process and meet the needs of its various clients. Pearson VUE does not release any information about examinees to third parties.
Instantaneous results are not possible as the ABS conducts extensive statistical analyses to validate all exam questions and determine appropriate scoring standards. Results are generally posted on the ABS website aapproximately four to eight weeks after the exam.
Pearson VUE operates more than 250 professional testing centers across the United States and Canada, with one likely within 50 miles of your home. You can locate the testing centers nearest you by going to and selecting "Locate a Test Center." Applicants are encouraged to begin the application process as early as possible so they are able to schedule their exam at the testing center most convenient to them.
Pearson VUE operates a small number of testing centers in international locations; see for a testing center directory. For active duty military personnel stationed overseas, the ABS will make specific arrangements when possible on a case-by-case basis. Please call the ABS office at 215-568-4000 or send an email to the appropriate exam coordinator.
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