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Common questions about computer exams

FAQs - Computer Examinations

Once you register for the exam and receive your exam admission authorization letter from the ABS, you should contact Pearson VUE directly, either through their website (www.pearsonvue.com/abs) or by calling them at 1-800-507-7744 Monday through Friday, 7 a.m. to 7 p.m. Central Time. Please note that we do not receive your scheduling information; any questions or changes regarding the exam time or location should be addressed to Pearson VUE.
Pearson VUE operates more than 250 professional testing centers across the United States and Canada, with one likely within 50 miles of your home. You can locate the testing centers nearest you by going to www.pearsonvue.com/abs and selecting "Find a Test Center." We encourage you to schedule your exam as soon as possible so you have the greatest choice of testing center options.
To cancel your scheduled exam, you must contact the ABS as soon as possible in writing (email is fine) and receive confirmation from the ABS of your cancellation. You should also contact Pearson VUE and cancel your exam with them.
Please arrive at the testing center at least 30 minutes prior to your exam to allow time for registration. Bring with you 2 forms of identification: One must have your name, photo and signature; the second ID must have at least a name and signature, or a name and photo. The name on the IDs must match the one on record with the ABS. You will be photographed and hand-scanned for identification purposes during registration and upon re-entry to the examination room.

You will be given a private locker in which to store your personal belongings, including your coat, wallet, watch, pager and keys, as you cannot bring these items into the exam room. We suggest wearing layers in case the room is too cold or hot. You will be able to practice at your computer before the exam begins.The exams are given in 90-minute sessions, with scheduled breaks in between. You may also want to bring snacks with you for the breaks in case there are no stores nearby.
Yes. ABS computer exams are administered in 90-minute increments or "sessions." There are scheduled breaks between the sessions to allow examinees to use the restroom, etc. However these are not mandatory — you may proceed directly to the next session if you wish. Please note that once a session has concluded, you may not revisit those questions.
Pearson VUE uses strict security measures to ensure the integrity of the examination process. Pearson VUE does not release any information about examinees to third parties.
Instantaneous results are not possible as we conduct extensive statistical analyses after the exam to determine appropriate scoring standards. We make every effort to process results quickly. Results are posted on the ABS website approximately four to eight weeks after the exam. You will be sent an email when results are posted.
Yes. Pearson VUE operates a small number of testing centers in international locations; see www.pearsonvue.com/abs for a testing center directory. For active duty military personnel stationed overseas, the ABS will make specific arrangements when possible on a case-by-case basis. Please call the ABS office at 215-568-4000 or send an email to the appropriate exam coordinator.
 

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